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Termos e Condições

 

 

Terms and Conditions
 
I) Legal

1. Id website

This legal notice (hereinafter, the "Legal Notice") governs the use of the Internet portal service "www.italiatren.com" (hereinafter, the "Site") that the public company Global Tourism Representation, SL (Hereinafter the "Company" or "GRT") makes available to Internet users.
Contact Global Tourism Representation, SL:
• Address: Rambla de Catalunya 61, 5-3
• CIF B 62717301
• Contact Fax: 93 488 21 January
• Contact Email: info@grt.es
Registered in the Commercial Register of Barcelona, ​​Volume 34138, Folio 189; HojaB-242 681;
 

2. General Conditions of Use of the Web

2. 1. Overview
Use of the Website www.italiatren.com attributes the condition of user thereof (hereinafter, the "User") and implies full and unreserved acceptance of each and every one of the provisions included in this Legal Notice as published by Global Tourism Representation at the very moment when the user accesses the said website. Consequently, the user must carefully read this Legal Notice in each of the occasions on which she intends to use the website, as it may be modified.
The use of certain services offered to users through the website is subject to specific conditions (hereinafter the "Conditions") which, depending on the case, substitute, complete and / or modify this Legal Notice. Therefore, prior to the use of these services, the user must also carefully read the relevant Conditions.
Global Representation Tourist SL informs that the access and use of the website www.italiatren.com and all subdomains and directories under the same (hereinafter collectively referred to as the Site) and the services through he was to receive, subject to the terms set forth in this Privacy Policy. Therefore, if the considerations detailed in the same non-conformity, please do not use the Website, and any use thereof or services contained therein constitute acceptance of the legal terms contained in this text.
The Portal aims to promote the activities and services provided by Global Representation Tourist SL, so the information in it's main objective is to inform the user about the services offered, accounting, if a mere invitation to contract, but never a binding offer. All products and services offered on the Site are provided by Italiatren.com under current regulations.
Global Representation Tourist SL reserves the right to make changes to the Website without notice, in order to update, amend, modify, add or delete the contents of the Website or its design. The contents of the website are updated regularly and, because the update is not immediate information, we suggest you always check the validity and accuracy of the information contained in the Portal.
The contents, commercial activities, products and services included in the Portal are not designed nor intended for persons residing in jurisdictions where their contents are not authorized.
 
2. 2. Free nature and use of the website
The use of Global Representation Tourist Portal SL is free for users. Nevertheless, some of the services provided by Global tourism representation through the Website are subject to payment of a price in the manner set forth in the relevant Conditions.
 
2.3. User Registration
In general, the performance of the Services does not require prior subscription or registration of users. However, Global Representation Tourist SL conditions the use of some of the Services to the prior completion of the corresponding user registration. The register must be made in the manner expressly stated in the service or in the conditions governing it.
 
2.4. Obligation to make proper use of the Website, the Services and the Content
The User agrees to use the Website, the Services and the Content made available to Users on the Website in accordance with the law, this legal notice, the conditions of certain Services and other notices, use regulations and instructions their knowledge as well as morality and generally accepted good practices and public order. To this end, the User shall not use any of the Services and / or Content with illegal purposes, prohibited in this Legal Notice, detrimental to the rights and interests of others, or in any way damage, disable, overburden, impair or prevent the normal use of the Services, the computer equipment or the documents, files and all kinds of content stored on any computer ("hacking" or "hacking") of Global Representation Tourist, other Users or any Internet user (hardware and software).
Tourist Representation Global reserves the right to take legal proceedings against users who violate or infringe the undertaking referred to in the preceding paragraph.
 
2.5. Links or hyperlinks
Global Representation may Tourist will provide access to other websites which we believe may be of interest. The purpose of these links is solely to facilitate the search of resources that may be of interest on the Internet. However, these pages do not belong to Global Tourism Representation, Representation and Global Tourism offers an overview of its contents and therefore can not take responsibility for them.
 
2.6. Privacy
Tourist Representation meets Global Organic Law 15/99 on the protection of personal data.
 

3. Intellectual property rights and industrial property

The design of the Portal and its source code, logos, trademarks, designs and other distinctive signs that appear in it, belong to Global tourism representation or associates and are protected by the copyright of intellectual property. The contents of the Site are also protected by intellectual property rights of Global Tourist Representation or third parties. Your use, reproduction, distribution, public communication, making available, transformation or any other similar or analogous activity is strictly prohibited, without the express permission of Global Representation Tourist or that such use occurs strictly within the terms associated with the employment of the services offered through the Website. Tourist Representation Global reserves the right to take legal actions against users who violate or infringe their intellectual property rights and / or industrial.
 

4. Responsibilities

Using the Portal: portal access and correct use of the information contained herein are the responsibility of carrying out such actions is not liable Global Tourist Representation by improper, illegal or negligent that just might make the User.
Using the contents: Global tourism representation provides all the contents of your website in good faith and use its best efforts so that they are permanently updated and current, however, Tourist Representation Global assumes no responsibility regarding the use or access to perform Users outside the area that goes to the Portal, whose ultimate responsibility will always rest on the User. The User who acts against the image, good name or reputation of Global Representation and Tourist who use illegal or fraudulent designs, trademarks, logos or content offered, be liable to Global Tourism Representation his performance. Therefore, the User shall not obtain or attempt to obtain information, logos, tones, images, drawings, trademarks, audio files and any other audio material and / or graphic accessible through the Portal using for that mechanisms other than those listed in this Legal Notice and in Portal.
Technology failures: Global Tourism Representation its best efforts so that the Portal will be uninterrupted, but can not guarantee the absence of technological failure, or the permanent availability of the Website and the services contained therein and, therefore, not responsible for any damages that may be generated by the lack of availability and access failures caused by disconnections, failures, overloads or network outages not attributable to Global Tourism Representation.
Errors in recruitment: if the user makes a mistake in entering the data necessary to perform the contract, since it is produced by sending a message to an alphanumeric code, the user will receive the contracted service without incurring any liability to Global Tourism Representation.
 

5. Applicable Law

The applicable law in case of dispute or difference in interpretation of the terms in this Legal Notice, and any matter relating to the services of this website, shall be Spanish law.
 
II) Ensuring Security and Data Protection
trenitalia.com web page.
 

6. General Information on treatment of personal data:

Global Tourism Representation, SL ensures that the data you (hereinafter "customer" or "User") you provide via the website or through our www.italiatren.com emails will be treated confidentially and used only for those purposes for which you have given your express consent.
Please note, that for the treatment of the personal data you provide, shall apply the Data Protection Act and any other law in force.
We'll explain in detail what it will be treating your personal data to be used for and how you can access at any time, change or request that we proceed to terminate your personal data in our database .
 

7. Register on our server:

As soon as a client registers on our secure server or place an order, your personal information, addresses, and those relating to purchases and payment methods, they are added to our database to process the order.
By accepting these terms, the client expressly authorizes GRT for this registration data and any data obtained for the development of contractual relations between the parties may be used by TSO and other companies in the brackets existed for it to conduct market research and offer customers products and services that may be of interest and send daily newsletters.
 

8. Data Protection:

In compliance with the provisions of Law 15/1999 of December 13, Protection of Personal Data, we inform you that:
- As the owner, the manager of this file is Global Tourism Representation, SL with CIF B-627.17.301 and registered office at C / Valencia, No. 266 4 º 1 ª of the town of Barcelona (08007). This file is registered in the General Registry of Data Protection and has the code assigned by that entity.
- GRT guarantees the confidentiality of all information provided by its customers. In addition to the minimum required by law, the collection and processing of data is carried out under safety standards that prevent the loss or manipulation of data.
 

9. Consent:

The User consents to the data reported here may be used for the delivery and management of TSO services, reservation processing and collection of products and services through http://www.italiatren.com, management incident, compile statistics; remission advertising and other promotions via email, SMS, MMS or any other similar means of GRT, conducting contests with prizes and newsletter subscription "newsletters" of the aforementioned company and other group companies GRT.
Also, for the best performance of its services, GRT may be required to provide certain customer data-name, address, phone, etc. - To collaborate with other companies that provide the service, train companies, associates, financial institutions, etc. -. In all cases provided are strictly necessary for the specific activity to be performed.
 

10. Right to information, rectification and cancellation:

The customer will always have the right to request information regarding your personal data stored in our database.
Likewise, and in accordance with applicable law, customers have the right of access, rectification, cancellation and opposition of their data. In addition, at any time, customers can express their desire not to receive any advertising.
 
For claims and downs, please contact:
 
Global Tourism Representation, SL
C / Valencia, No. 266, 4 º 1 ª
08007 Barcelona
or
info@grt.es
 
III. - Terms of Contract
 

11. Object

Through ITALIATREN.COM website, portal managed by Global Tourism Representation, SL, the user has access to information, products and services from third parties related to the sale of train tickets. GRT Here is a mere representative of railway companies whose products have access to the user, so GRT assumes no obligation or liability in respect of products or services not provided directly.
 

12. User Consent and Limitations

The User declares to be of legal age (over 18 years) and have the legal capacity to contract the services offered by providers Italiatren.com web.
In case of underage recruitment, requires consent of parents and / or guardians of those to enjoy the contracted service.
The performance by the User of bookings and purchases of goods or services providers that the user chooses, be subject to the specific terms and conditions such suppliers established for each case.
These terms and conditions may be viewed by the user in the same web page tabs "Our Trains" and "Rates and Offers" and in the actual confirmation that the User will receive upon completion of the purchase.
The User agrees to accept and abide by the terms and conditions of purchase which are imposed by the providers with which the user choose to hire, including, but not limited to, payment of all amounts due and compliance with any rules and restrictions regarding availability of fares, products or services. In the case of existing limitations and / or restrictions that would affect the above, it will be reported to the user on the same screen before booking.
 

13. Prices

Final prices shown on screen include VAT and any other taxes that may be applicable at the rate prevailing at the time of recruitment.
 

14. Completion and confirmation of Purchase:

It is important that the personal data provided by the User is complete and correct, and that will be the same that are used to give the ticket, send a confirmation of purchase or contact the user when necessary.
After completing all the steps for the effective purchase of the ticket, the user will receive in the email you have provided to effect the purchase confirmation detailing where: description of the ticket purchased, with the price including VAT and management costs disaggregated and the terms and conditions to effect changes and cancellations.
 

15. Queries and data modification of the contract concluded by electronic

GRT hereby informs the User that the contract concluded by electronic means to the acquisition of goods and / or services will be filed in the records of GRT and will be accessible to the user at any time to request it through info @ grt. is or by calling 902 195 209 or 902 101 249.
It also gets the attention of the user who is able, through the above, request correction of errors resulting from incorrect data entry.
 

16. User Obligations

Meanwhile User undertakes:
a) Provide accurate information about the data requested at the time of registering or placing an order.
b) Do not use false identities or impersonate others in the use of the site or any services offered by it, including the use of passwords or access codes to third parties or otherwise.
 

17. Changes and Cancellation Policy:

Policy changes and cancellation by the user shall always be subject to the rates and offers that he had chosen. The user can consult at any time the above conditions in the "Prices and Deals" website Italiatren.com.
Likewise, the user will be informed of the terms and conditions shall change and cancel your ticket at the time of booking and in confirmation of ticket purchase you'll receive.
 
Last Updated: 02/07/2013
 
Contacte-nos:
(+351) 211 930 226
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